@article{haunschild_preparedness_2023,
title = {Preparedness {Nudging} for {Warning} {Apps}? {A} {Mixed}-{Method} {Study} {Investigating} {Popularity} and {Effects} of {Preparedness} {Alerts} in {Warning} {Apps}},
issn = {1071-581},
url = {https://www.sciencedirect.com/science/article/pii/S1071581923000010},
doi = {10.1016/j.ijhcs.2023.102995},
number = {172},
journal = {International Journal on Human-Computer Studies (IJHCS)},
author = {Haunschild, Jasmin and Pauli, Selina and Reuter, Christian},
year = {2023},
keywords = {AuswahlCrisis, Crisis, Selected, Student, A-Paper, Ranking-CORE-A, Projekt-ATHENE-SecUrban, Projekt-emergenCITY},
pages = {102995},
}

@incollection{haunschild_dual-use_2023,
title = {Dual-{Use} in {Volunteer} {Operations}? {Ethical} and {Practical} {Concerns} of {Computer} {Science} {Students} regarding the {Establishment} of a {Cyber} {Security} {Volunteer} {Force}},
booktitle = {International {Symposium} on {Technikpsychologie}},
author = {Haunschild, Jasmin and Jung, Leon and Reuter, Christian},
year = {2023},
keywords = {UsableSec, Security, Projekt-ATHENE-SecUrban},
}

@incollection{haunschild_cultural_2022,
title = {Cultural {Violence} and {Fragmentation} on {Social} {Media}: {Interventions} and {Countermeasures} by {Humans} and {Social} {Bots}},
isbn = {978-0-367-62674-7},
url = {https://peasec.de/paper/2022/2022_HaunschildKaufholdReuter_SocialMediaAndFragmentation_Routledge.pdf},
abstract = {Mobile technologies and social media services are among the socio-technological innovations that have an enormous impact transforming modern culture and political processes. Social media are often defined as a “group of internet-based applications […] that allow the creation and exchange of user-generated content” (Kaplan and Haenlein 2010). Shaping opinions, politics, participation, and protest (Wulf et al. 2013), they are used by citizens for news consumption and social exchange (Robinson et al. 2017); by journalists for reporting, analyzing, and collecting information (Stieglitz et al. 2018a); and by organizations to monitor crises, emergencies, customer feedback, and sentiment, among others (Haunschild et al. 2020). Large-scale international events, such as the 2010 Arab Spring, showcased the potential of socio-technological transformations: Citizens were not passive victims but active and autonomous participants utilizing social media to coordinate protest and for crisis response (Reuter and Kaufhold 2018). However, in other cases, citizens’ activities coordinated via social media also increased the complexity of tasks and pressure for formal authorities, since the lack of state control has not had only empowering or benign effects. Instead, on social media, false information spreads fast and it is easy for groups to find an audience there, either to enhance their profit or to target vulnerable groups with dangerous ideology.},
booktitle = {Cyber {Security} {Politics}: {Socio}-{Technological} {Transformations} and {Political} {Fragmentation}},
publisher = {Routledge},
author = {Haunschild, Jasmin and Kaufhold, Marc-André and Reuter, Christian},
editor = {Cavelty, Myriam Dunn and Wenger, Andreas},
year = {2022},
keywords = {Crisis, SocialMedia, Peace, Projekt-ATHENE-SecUrban},
pages = {48--63},
}

@incollection{jakobi_transnational_2022,
address = {Wiesbaden},
title = {Transnational organisierte {Kriminalität} und internationale {Politik}},
isbn = {978-3-531-19954-2},
url = {https://doi.org/10.1007/978-3-531-19954-2_40-4},
abstract = {Der Beitrag analysiert die unterschiedlichen Formen und Voraussetzungen der Bekämpfung, Verfolgung und Prävention transnational organisierter Kriminalität in der internationalen Politik. Dazu führen wir zunächst in die Definition und die Grundlagen in diesem Bereich ein, auch im Hinblick auf eine Einordnung in Debatten der Internationalen Beziehungen, bevor einzelne Politikbereiche – Drogenhandel, Menschenhandel und -schmuggel, Waffenhandel, Geldwäsche und Terrorismusfinanzierung, Konfliktmineralien – vorgestellt werden. Die Schlussfolgerungen bieten einen Ausblick in weitere Teilbereiche und erläutern die Rolle von staatlichen und nicht-staatlichen Akteuren in der Bekämpfung transnational organisierter Kriminalität.},
booktitle = {Handbuch {Internationale} {Beziehungen}},
publisher = {VS Verlag für Sozialwissenschaften},
author = {Jakobi, Anja P. and Haunschild, Jasmin},
editor = {Sauer, Frank and von Hauff, Luba and Masala, Carlo},
year = {2022},
doi = {10.1007/978-3-531-19954-2_40-4},
pages = {1--25},
}

@inproceedings{haunschild_perceptions_2022,
address = {New York},
title = {Perceptions and {Use} of {Warning} {Apps} – {Did} {Recent} {Crises} {Lead} to {Changes} in {Germany}?},
url = {http://www.peasec.de/paper/2022/2022_HaunschildKaufholdReuter_WarningAppsChangesGermany_MuC.pdf},
doi = {10.1145/3543758.3543770},
abstract = {Warning and emergency apps are an integral part of crisis informatics and particularly relevant in countries that currently do not have cell broadcast, such as Germany. Previous studies have shown that such apps are regarded as relevant, but only around 16\% of German citizens used them in 2017 and 2019. With the COVID-19 pandemic and a devastating flash flood, Germany has recently experienced severe crisis-related losses. By comparing data from representative surveys from 2017, 2019 and 2021, this study investigates whether these events have changed the perceptions of warning apps and their usage patterns in Germany. The study shows that while multi-hazard emergency and warning apps have been easily surpassed in usage by COVID-19 contact tracing apps, the use of warning apps has also increased and the pandemic has added new desired features. While these have been little-used during the COVID-19 pandemic, especially non-users see smartphone messengers app channels as possible alternatives to warning apps. In addition, regional warning apps appear promising, possibly because they make choosing a warning app easier when there are several available on the market.},
language = {en},
booktitle = {Mensch und {Computer} 2022 - {Tagungsband}},
publisher = {ACM},
author = {Haunschild, Jasmin and Kaufhold, Marc-André and Reuter, Christian},
year = {2022},
keywords = {Crisis, Projekt-ATHENE-SecUrban},
}

@article{reuter_zur_2022,
title = {Zur {Schnittmenge} von {Informatik} mit {Friedens}- und {Sicherheitsforschung}: {Erfahrungen} aus der interdisziplinären {Lehre} in der {Friedensinformatik}},
url = {https://link.springer.com/content/pdf/10.1007/s42597-022-00078-4.pdf},
doi = {10.1007/s42597-022-00078-4},
abstract = {Interdisziplinäre Forschung und Lehre zwischen Informatik sowie Friedens- und Sicherheitsforschung ist vor dem Hintergrund, dass Konflikte im Cyberspace nicht mehr eine in der Zukunft liegende Fiktion, sondern eine realitätsnahe Möglichkeit darstellen, unabdingbar. Auch wenn zahlreiche etablierte Lehrveranstaltungen und Lehrbücher in der einen oder anderen Disziplin existieren, gilt dies nicht für deren Schnittmenge. Dieser Beitrag reflektiert die Einführung der in Bezug auf Thematik und Hörer*innenschaft interdisziplinären Lehrveranstaltung „Informationstechnologie für Frieden und Sicherheit“ für Studierende der Informatik, IT-Sicherheit und Wirtschaftsinformatik der Technischen Universität Darmstadt, sowie Friedens- und Konfliktforschung der TU Darmstadt in Kooperation mit der Goethe-Universität Frankfurt. Hierbei werden Herausforderungen und Lösungsansätze der interdisziplinären Lehre dargestellt und die Bedeutung dieser Lehre hervorgehoben.},
journal = {Zeitschrift für Friedens- und Konfliktforschung (ZeFKo)},
author = {Reuter, Christian and Riebe, Thea and Haunschild, Jasmin and Reinhold, Thomas and Schmid, Stefka},
year = {2022},
keywords = {Peace},
}

@article{zimmermann_sicherheitsherausforderungen_2022,
title = {Sicherheitsherausforderungen für {Smart} {City}-{Infrastrukturen}},
url = {https://link.springer.com/content/pdf/10.1365/s35764-022-00396-5.pdf},
doi = {10.1365/s35764-022-00396-5},
abstract = {Viele Städte entwickeln sich hin zu einer „Smart City“. Der Trend birgt einerseits vielfältige Potenziale für Effizienz, Nachhaltigkeit und Sicherheit. Auf der anderen Seite ergeben sich neue Herausforderungen für den Schutz städtischer Infrastrukturen und der darin befindlichen Daten vor Ausfällen und (Cyber‑)Angriffen, die in ihrer Komplexität bisher nur wenig untersucht sind.},
journal = {Wirtschaftsinformatik \& Management},
author = {Zimmermann, Verena and Haunschild, Jasmin and Unden, Marita and Gerber, Paul and Gerber, Nina},
year = {2022},
keywords = {UsableSec, Security, Projekt-ATHENE-SecUrban},
}

@inproceedings{haunschild_perceptions_2021,
address = {Bonn},
title = {Perceptions of {Police} {Technology} {Use} and {Attitudes} {Towards} the {Police} - {A} {Representative} {Survey} of the {German} {Population}},
volume = {Mensch und Computer 2021 - Workshopband},
url = {http://www.peasec.de/paper/2021/2021_HaunschildReuter_PoliceTechnologyUseSurvey_MuC-WS.pdf},
doi = {10.18420/muc2021-mci-ws08-255},
abstract = {Many Germans perceive a brutalization of society, and state officials also report feeling under attack. At the same time, policing is criticised for becoming increasingly militarised and for having extended surveillance in the course of fighting terrorism. Advancements in HCI are used in the context of many of the issues that policing is facing. In this study, we conduct a representative survey of the German population to investigate personal experiences with and attitudes towards the police and information and communication technologies (ICT) used for policing. We find an overall positive image of the police and uncritical attitudes towards ICT used for general surveillance (body-worn cameras, video surveillance, face recognition) and slightly more critical attitudes towards personal surveillance (e.g. through communication data retention). The study indicates that perceptions differ according to experience of unfair treatment by the police, while other factors such as age and education have similar effects.},
booktitle = {Workshop-{Proceedings} {Mensch} und {Computer}},
publisher = {Gesellschaft für Informatik e. V.},
author = {Haunschild, Jasmin and Reuter, Christian},
year = {2021},
keywords = {Security, Projekt-ATHENE-SecUrban, Projekt-CYWARN, Projekt-emergenCITY},
}

@inproceedings{haunschild_citizens_2021,
title = {Citizens' {Perceived} {Information} {Responsibilities} and {Information} {Challenges} {During} the {COVID}-19 {Pandemic}},
url = {http://www.peasec.de/paper/2021/2021_HaunschildPauliReuter_InformationResponsibilitiesCovid19_GoodIT.pdf},
doi = {10.1145/3462203.3475886},
abstract = {In crises, citizens show changes in their information behavior, which is mediated by trust in sources, personal relations, online and offline news outlets and information and communication technologies such as apps and social media. Through a repeated one-week survey with closed and open questions of German citizens during the beginning of the COVID-19 pandemic, this study examines citizens' perceptions of information responsibilities, their satisfaction with the fulfillment of these responsibilities and their wishes for improving the information flow. The study shows that the dynamism of the crisis and the federally varying strategies burden citizens who perceive an obligation to stay informed, but view agencies as responsible for making information readily available. The study contributes a deeper understanding of citizens' needs in crises and discusses implications for design of communication tools for dynamic situations that reduce information overload while fulfilling citizens' desire to stay informed.},
booktitle = {{GoodIT} '21: {Proceedings} of the {Conference} on {Information} {Technology} for {Social} {Good}},
author = {Haunschild, Jasmin and Pauli, Selina and Reuter, Christian},
year = {2021},
keywords = {Crisis, Projekt-ATHENE-SecUrban, Projekt-emergenCITY},
pages = {151--156},
}

@article{haunschild_nutzer_2021,
title = {Nutzer, {Sammler}, {Entscheidungsträger}? {Arten} der {Bürgerbeteiligung} in {Smart} {Cities}},
volume = {58},
url = {https://peasec.de/paper/2021/2021_HaunschildDemuthGeissRichterReuter_NutzerSammlerEntscheidungstragerBuergerbeteiligungSmartCities_HMD.pdf},
doi = {10.1365/s40702-021-00770-8},
abstract = {Digitalisierung ist ein präsenter Faktor in vielen Städten. So existieren bereits viele Smart-City-Initiativen, bei denen Städte versuchen, ihre Prozesse durch Erfassung und Verknüpfung von Daten, oft unter Zuhilfenahme von Datenplattformen, zu optimieren. In Anbetracht der damit einhergehenden großen Investitionen und Veränderungen wird Bürgerbeteiligung als zentraler Faktor für den Erfolg solcher Initiativen betrachtet. Bisher ist allerdings nicht klar, was typische Beteiligungsformate von Smart-City-Initiativen sind und welche Rolle(n) BürgerInnen dabei einnehmen. Dieser Beitrag leitet mittels einer Literaturanalyse zu Smart Cities ein Kategorienschema zu typischen Bürgerbeteiligungsarten ab. Die Analyse ergab, dass sich Einbindung von BürgerInnen in politische Entscheidungen und bei der Entwicklung technischer Artefakte maßgeblich auf e‑Government oder Participatory Design bezieht. Im Hinblick auf die Beteiligungsarten zeigt sich, dass Makrofabriken, Living Labs und Open-Data-Plattformen häufige Ansätze sind, um BürgerInnen als Co-Creators einzubinden. Zudem werden BürgerInnen mit Citizen Sensing zur Erfassung von Daten oder Missständen einbezogen. Dabei zeigen sich sowohl aktivere, als auch eher passive Beteiligungsarten. Die Analyse zeigt, dass die Einbindung von BürgerInnen häufig entweder auf eine Beteiligung an politischen Entscheidungen oder an der Entwicklung technischer Artefakte abzielt. Auch wenn keine klare Abgrenzung möglich ist, sind diese Ansätze dann eher durch e‑Government oder Participatory Design inspiriert.},
journal = {HMD Praxis der Wirtschaftsinformatik},
author = {Haunschild, Jasmin and Demuth, Kilian and Geiß, Henri-Jacques and Richter, Christian and Reuter, Christian},
year = {2021},
keywords = {HCI, Student, Projekt-ATHENE-SecUrban, Projekt-emergenCITY},
}

@inproceedings{haunschild_bridging_2021,
address = {Virtual Event, USA},
title = {Bridging from {Crisis} to {Everyday} {Life} – {An} {Analysis} of {User} {Reviews} of the {Warning} {App} {NINA} and the {COVID}-19 {Information} {Apps} {CoroBuddy} and {DarfIchDas}},
url = {https://peasec.de/paper/2021/2021_HaunschildReuter_UserReviewsWarningCovidApps_CSCWComp.pdf},
doi = {10.1145/3462204.3481745},
abstract = {During a dynamic and protracted crisis such as the COVID-19 pandemic, citizens are continuously challenged with making decisionsunder uncertainty. In addition to evaluating the risk of their behav-iors to themselves and others, citizens also have to consider themost current regulation, which often varies federally and locallyand by incidence numbers. Few tools help to stay informed aboutthe current rules. The state-run German multi-hazard warningapp NINA incorporated a feature for COVID-19, while two apps,DarfIchDas and CoroBuddy, focus only on COVID-19 regulationand are privately run. To investigate users’ expectations, perceivedadvantages, and gaps as well as the developers’ challenges, we analyze recent app store reviews of the apps and developers’ replies.We show that the warning app and the COVID-19 regulation appsare evaluated on different terms, that the correctness and portrayalof complex rules are the main challenges and that developers andeditors are underusing users’ potential for crowdsourcing.},
booktitle = {{CSCW} '21 {Companion}: {Conference} {Companion} {Publication} of the 2021 on {Computer} {Supported} {Cooperative} {Work} and {Social} {Computing}},
publisher = {ACM},
author = {Haunschild, Jasmin and Reuter, Christian},
year = {2021},
keywords = {Crisis, Projekt-ATHENE-SecUrban, Projekt-emergenCITY},
pages = {72--78},
}

@article{egert_towards_2021,
series = {i-com},
title = {Towards {Resilient} {Critical} {Infrastructures} - {Motivating} {Users} to {Contribute} to {Smart} {Grid} {Resilience}},
volume = {20},
url = {www.peasec.de/paper/2021/2021_EgertGerberHaunschildetKuehnZimmermann_TowardsResilientCriticalInfrastructures_icom.pdf},
doi = {10.1515/icom-2021-0021},
abstract = {Smart cities aim at improving efficiency while providing safety and security by merging conventional infrastructures with information and communication technology. One strategy for mitigating hazardous situations and improving the overall resilience of the system is to involve citizens. For instance, smart grids involve prosumers - capable of producing and consuming electricity - who can adjust their electricity profile dynamically (i.e., decrease or increase electricity consumption), or use their local production to supply electricity to the grid. This mitigates the impact of peak-consumption periods on the grid and makes it easier for operators to control the grid. This involvement of prosumers is accompanied by numerous socio-technical challenges, including motivating citizens to contribute by adjusting their electricity consumption to the requirements of the energy grid. Towards this end, this work investigates motivational strategies and tools, including nudging, persuasive technologies, and incentives, that can be leveraged to increase the motivation of citizens. We discuss long-term and side effects and ethical and privacy considerations, before portraying bug bounty programs, gamification and apps as technologies and strategies to communicate the motivational strategies to citizens.},
number = {2},
journal = {i-com - Journal of Interactive Media},
author = {Egert, Rolf and Gerber, Nina and Haunschild, Jasmin and Kuehn, Philipp and Zimmermann, Verena},
year = {2021},
keywords = {Security, Infrastructure, Projekt-ATHENE-SecUrban, Projekt-CYWARN, Projekt-emergenCITY},
pages = {161--175},
}

@techreport{haunschild_crisis_2020,
title = {Crisis informatics insights for peace operations},
url = {http://www.peasec.de/paper/2020/2020_HaunschuldReuterKaufhold_CrisisInformaticsPeaceOperations_TECHPOPS.pdf},
abstract = {Crisis Informatics – a field combining computing and social science to make visible and support the creative ways in which humans use information and communication technology (ICT) to respond to crises – has made many contributions in the areas of rapid crisis management. Interactive technologies such as social media platforms or emergency apps connect and empower individuals, first responders and volunteers. In a previously published review, we show that for almost 20 years, studies have analyzed ICT in natural and man-made disasters, revealing that ICT enable new modes of communication among authorities and citizens. In this contribution, we relate crisis informatics insights concerning the involvement of citizens to peace operations and community engagement.},
author = {Haunschild, Jasmin and Reuter, Christian and Kaufhold, Marc-André},
year = {2020},
}

@article{riebe_veranderung_2020,
title = {Die {Veränderung} der {Vorratsdatenspeicherung} in {Europa}},
volume = {44},
url = {https://www.peasec.de/paper/2020/2020_Riebeetal_VDSinEuropa_DuD.pdf},
doi = {10.1007/s11623-020-1275-3},
abstract = {Die Diskussion um die Vorratsdatenspeicherung ist europaweit weiterhin relevant, da es keine einheitliche Gesetzgebung der EU-Mitgliedsstaaten gibt. So werden in einigen EU-Staaten weiterhin Vorratsdaten gespeichert, obwohl der EuGH die Vorratsdatenspeicherung für teilweise rechtswidrig erklärt hat. Dabei unterscheiden sich die Speicherdauer, die erhobenen Daten und die Rechte der Behörden erheblich. Der Beitrag vergleicht den Umgang mit der Vorratsdatenspeicherung in zehn EU- und Schengen-Staaten im Hinblick auf Einführung und Aussetzung, Speicherdauer, Speicherinhalte und Zugriffsrechte.},
number = {5},
journal = {Datenschutz und Datensicherheit - DuD},
author = {Riebe, Thea and Haunschild, Jasmin and Divo, Felix and Lang, Matthias and Roitburd, Gerbert and Franken, Jonas and Reuter, Christian},
year = {2020},
keywords = {Student, Security, Projekt-KontiKat, Peace, Projekt-DualUse, Projekt-ATHENE-SecUrban},
pages = {316--321},
}

@inproceedings{kaufhold_warning_2020,
title = {Warning the {Public}: {A} {Survey} on {Attitudes}, {Expectations} and {Use} of {Mobile} {Crisis} {Apps} in {Germany}},
url = {http://www.peasec.de/paper/2020/2020_KaufholdHaunschildReuter_WarningthePublic_ECIS.pdf},
abstract = {As part of information systems, the research field of crisis informatics increasingly investigates the potentials and limitations of mobile crisis apps, which constitute a relatively new public service for citizens and are specifically designed for the dissemination of disaster‐related information and communication between authorities, organizations and citizens. While existing crisis apps, such as KATWARN or NINA in Germany, focus on preparatory information and warning functionality, there is a need for apps and research on police-related functionality, such as information on cybercrime, fraud offences, or search for missing persons. Based on a workshop with civil protection (N=12) and police officers (N=15), we designed a questionnaire and conducted a representative survey of German citizens (N=1.219) on the past, current and future use, perceived helpfulness, deployment and behavioural preferences, configurability and most important functionality of mobile crisis apps. Our results indicate that in addition to emergency and weather warnings, crime- and health-related warnings are also desired by many, as is the possibility for bidirectional communication. People also want one central app and are resistant to installing more than one crisis app. Furthermore, there are few significant differences between socioeconomic groups.},
booktitle = {Proceedings of the {European} {Conference} on {Information} {Systems} ({ECIS})},
publisher = {AIS},
author = {Kaufhold, Marc-André and Haunschild, Jasmin and Reuter, Christian},
year = {2020},
keywords = {Crisis, A-Paper, Ranking-VHB-B, Ranking-WKWI-A, Ranking-CORE-A, Projekt-ATHENE-SecUrban, Projekt-ATHENE-FANCY, Projekt-emergenCITY},
}

@inproceedings{reuter_towards_2020,
address = {Magdeburg},
title = {Towards {Secure} {Urban} {Infrastructures}: {Cyber} {Security} {Challenges} to {Information} and {Communication} {Technology} in {Smart} {Cities}},
url = {https://dl.gi.de/bitstream/handle/20.500.12116/33550/muc2020-ws-408.pdf},
doi = {10.18420/muc2020-ws117-408},
abstract = {The growth of cities continues to be a global megatrend. As more and more people live in urban areas and urban services and infrastructures are under growing strain, technologies are increasingly being researched and used to make city life more efficient and comfortable. As a result, so-called “Smart Cities” have complex IT infrastructures and cyber-physical systems such as sensor/actuator networks for the general population and are developing worldwide. Urban infrastructure must be secured against attacks, ensuring reliable and resilient services for citizens as well as privacy and data security. This paper introduces selected challenges faced by infrastructure providers, citizens and decision-makers in handling attacks aimed at information and communication technologies (ICT) of urban infrastructures and presents current research avenues for tackling cyberattacks and for developing tools for creating, portraying and disseminating actiona-ble information as one important response to security challenges. It then presents findings from a representative survey conducted in Germany (N=1091) on the experiences and perceptions of citizens concerning the relevance of cyberat-tacks will be presented.},
booktitle = {Mensch und {Computer} 2020 - {Workshopband}},
publisher = {Gesellschaft für Informatik e.V.},
author = {Reuter, Christian and Haunschild, Jasmin and Hollick, Matthias and Mühlhäuser, Max and Vogt, Joachim and Kreutzer, Michael},
editor = {Hansen, C. and Nürnberger, A. and Preim, B.},
year = {2020},
keywords = {Crisis, UsableSec, Security, Infrastructure, Projekt-ATHENE-SecUrban, Projekt-emergenCITY},
pages = {1--7},
}

@inproceedings{haunschild_sticking_2020,
address = {Potsdam, Germany},
title = {Sticking with {Landlines}? {Citizens}' and {Police} {Social} {Media} {Use} and {Expectation} {During} {Emergencies}},
url = {http://www.peasec.de/paper/2020/2020_HaunschildKaufholdReuter_SocialMediaPoliceSurvey_WI.pdf},
doi = {10.30844/wi_2020_o2-haunschild},
abstract = {Crisis informatics has examined the use, potentials and weaknesses of social media in emergencies across different events (e.g., man-made, natural or hybrid), countries and heterogeneous participants (e.g., citizens or emergency services) for almost two decades. While most research analyzes specific cases, few studies have focused on citizens' perceptions of different social media platforms in emergencies using a representative sample. Basing our questionnaire on a workshop with police officers, we present the results of a representative study on citizens' perception of social media in emergencies that we conducted in Germany. Our study suggests that when it comes to emergencies, socio-demographic differences are largely insignificant and no clear preferences for emergency services' social media strategies exist. Due to the widespread searching behavior on some platforms, emergency services can reach a wide audience by turning to certain channels but should account for groups with distinct preferences.},
booktitle = {Proceedings of the {International} {Conference} on {Wirtschaftsinformatik} ({WI}) ({Best} {Paper} {Social} {Impact} {Award})},
publisher = {AIS Electronic Library (AISel)},
author = {Haunschild, Jasmin and Kaufhold, Marc-André and Reuter, Christian},
year = {2020},
keywords = {Crisis, Ranking-CORE-C, Ranking-VHB-C, Ranking-WKWI-A, Projekt-MAKI, Projekt-ATHENE-SecUrban, Projekt-emergenCITY},
pages = {1--16},
}