@inproceedings{kaufhold_cylence_2023,
address = {Rapperswil, Switzerland},
title = {{CYLENCE}: {Strategies} and {Tools} for {Cross}-{Media} {Reporting}, {Detection}, and {Treatment} of {Cyberbullying} and {Hatespeech} in {Law} {Enforcement} {Agencies}},
url = {https://dl.gi.de/items/0e0efe8f-64bf-400c-85f7-02b65f83189d},
doi = {10.18420/muc2023-mci-ws01-211},
abstract = {Despite the merits of public and social media in private and professional spaces, citizens and professionals are increasingly exposed to cyberabuse, such as cyberbullying and hate speech. Thus, Law Enforcement Agencies (LEA) are deployed in many countries and organisations to enhance the preventive and reactive capabilities against cyberabuse. However, their tasks are getting more complex by the increasing amount and varying quality of information disseminated into public channels. Adopting the perspectives of Crisis Informatics and safety-critical Human-Computer Interaction (HCI) and based on both a narrative literature review and group discussions, this paper first outlines the research agenda of the CYLENCE project, which seeks to design strategies and tools for cross-media reporting, detection, and treatment of cyberbullying and hatespeech in investigative and law enforcement agencies. Second, it identifies and elaborates seven research challenges with regard to the monitoring, analysis and communication of cyberabuse in LEAs, which serve as a starting point for in-depth research within the project.},
language = {de},
booktitle = {Mensch und {Computer} - {Workshopband}},
publisher = {Gesellschaft für Informatik e.V.},
author = {Kaufhold, Marc-André and Bayer, Markus and Bäumler, Julian and Reuter, Christian and Stieglitz, Stefan and Basyurt, Ali Sercan and Mirabaie, Milad and Fuchß, Christoph and Eyilmez, Kaan},
year = {2023},
keywords = {HCI, UsableSec, Projekt-CYLENCE},
}

@article{riebe_values_2023,
title = {Values and {Value} {Conflicts} in the {Context} of {OSINT} {Technologies} for {Cybersecurity} {Incident} {Response}: {A} {Value} {Sensitive} {Design} {Perspective}},
url = {https://link.springer.com/article/10.1007/s10606-022-09453-4},
doi = {10.1007/s10606-022-09453-4},
abstract = {The negotiation of stakeholder values as a collaborative process throughout technology development has been studied extensively within the fields of Computer Supported Cooperative Work and Human-Computer Interaction. Despite their increasing significance for cybersecurity incident response, there is a gap in research on values of importance to the design of open-source intelligence (OSINT) technologies for this purpose. In this paper, we investigate which values and value conflicts emerge due to the application and development of machine learning (ML) based OSINT technologies to assist cyber security incident response operators. For this purpose, we employ a triangulation of methods, consisting of a systematic survey of the technical literature on the development of OSINT artefacts for cybersecurity (N = 73) and an empirical value sensitive design case study, comprising semi-structured interviews with stakeholders (N = 9) as well as a focus group (N = 7) with developers. Based on our results, we identify implications relevant to the research on and design of OSINT artefacts for cybersecurity incident response.},
journal = {Computer Supported Cooperative Work: The Journal of Collaborative Computing (JCSCW)},
author = {Riebe, Thea and Bäumler, Julian and Kaufhold, Marc-André and Reuter, Christian},
year = {2023},
keywords = {HCI, Student, UsableSec, Security, A-Paper, Ranking-ImpactFactor, Ranking-CORE-B, Projekt-CROSSING, Projekt-ATHENE-SecUrban, Projekt-CYWARN},
}

@inproceedings{kaufhold_implementation_2022,
address = {Darmstadt},
series = {Mensch und {Computer} 2022 - {Workshopband}},
title = {The {Implementation} of {Protective} {Measures} and {Communication} of {Cybersecurity} {Alerts} in {Germany} - {A} {Representative} {Survey} of the {Population}},
url = {https://dl.gi.de/handle/20.500.12116/39061},
doi = {10.18420/muc2022-mci-ws01-228},
abstract = {Despite the merits of digitization in private and professional spaces, critical infrastructures and societies are increasingly exposed to cyberattacks. We conducted a representative survey with German citizens (N=1,093) to examine how they assess the current and future cyber threat situation as well as possible protective measures in cyberspace. Furthermore, we asked what information and channels citizens need to be aware of cyber threats. Our findings indicate that large proportions of the German population feel inadequately informed about cyber threats and tend to only apply enforced security measures by programs (e.g., updates) and services (e.g., two-factor authentication). Furthermore, institutions such as state-level Computer Emergency Response Teams (CERTs) are relatively unknown among the population and respondents showed little confidence in German security authorities to cope with largescale attacks and ultimately protect citizens. Still, our participants prefer to receive cybersecurity information via installed security applications, television channels, or emergency warning apps.},
language = {en},
booktitle = {Mensch und {Computer} - {Workshopband}},
publisher = {Gesellschaft für Informatik},
author = {Kaufhold, Marc-André and Bäumler, Julian and Reuter, Christian},
year = {2022},
keywords = {HCI, Student, UsableSec, Security, Projekt-ATHENE-SecUrban, Projekt-CYWARN},
}

@inproceedings{kuehn_notion_2022,
address = {Darmstadt},
series = {Mensch und {Computer} 2022 - {Workshopband}},
title = {The {Notion} of {Relevance} in {Cybersecurity}: {A} {Categorization} of {Security} {Tools} and {Deduction} of {Relevance} {Notions}},
url = {https://dl.gi.de/handle/20.500.12116/39072},
doi = {10.18420/muc2022-mci-ws01-220},
abstract = {Proper cybersecurity requires timely information to defend the IT infrastructure. In a dynamic field like cybersecurity, gathering up-to-date information is usually a manual, time-consuming, and exhaustive task. Automatic and usable approaches are supposed to be a solution to this problem, but for this, they require a notion of information relevance to distinguish relevant from irrelevant information. First, on the basis of a literature review, this paper proposes a novel cybersecurity tool categorization based on corresponding tool types with their respective definitions and core features. Second, it elaborates information used in each category and deduces notions of relevance. Third, it outlines how these findings informed the design of a security dashboard to guide computer emergency response team staff in identifying current threats in open source intelligence sources while mitigating information overload.},
language = {en},
booktitle = {Mensch und {Computer} - {Workshopband}},
publisher = {Gesellschaft für Informatik},
author = {Kuehn, Philipp and Bäumler, Julian and Kaufhold, Marc-André and Wendelborn, Marc and Reuter, Christian},
year = {2022},
keywords = {Student, UsableSec, Security, Projekt-ATHENE-SecUrban, Projekt-CYWARN},
}